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{{ openLine }}· 112 Hamlet Court Road, Westcliff-on-Sea· ★4.8 on Google, 117 reviews· 01702 344 040
Skin testing

Our Colour Responsibility Policy

At Halo Westcliff, we take our responsibility for skin testing extremely seriously. Understanding our Colour Responsibility Policy shows how seriously we take it, while giving you, our clients, peace of mind in how we operate.

The Colourstart Passport

Whether you are a current client of Halo or a new customer, we always test your sensitivity to our hair and beauty products. We align with the MHRA-approved method and ask you to have a Colourstart Passport. This allows you to record your allergy tests, store the results on your profile and, if you wish, transfer the result to other salons, so you do not need to take a new test before each new treatment or visit to a new salon. If you are a client who frequently changes or alters your colour treatment, a Colourstart Passport will be your best option.

How to get your Colourstart Passport

1
Visit the Colourstart website before your salon visit.
2
Apply for your Colourstart Passport and answer the series of questions. If you get a green tick on the app, order your Colourstart test.
3
If you get an amber tick, please contact Halo to arrange an alternative test in the salon.
4
Once your test results have been added to your passport, share your result with Halo, ready for your treatment.

To get your Colourstart Passport, register for your Passport on the Colourstart website. Once you have answered the initial few questions, you will be prompted to buy and apply your Colourstart test patch, following the instructions in the video. Once you have received your results, upload them to your online passport and share them with Halo Westcliff. Once you have created your passport and completed your first test, subsequent colour treatments require you to answer the screening questions only, so testing may not be necessary unless something changes, such as pregnancy or a change in medication. Your Colourstart Passport will confidentially store your records.

FAQs

Anything else? Ask us in the chat or at your free consultation.

How much is Colourstart and where do I buy it?

Signing up and ongoing screening on the Colourstart Passport is free; however, you will need to buy a test priced at £15. You can buy it from Salon Love, the hair-product retailer that supplies all of Halo’s products, or directly from Colourstart as you register for your passport.

Why does Halo prefer this method for screening for colour allergies?

Using a Colourstart Passport allows your results to be stored in one place. If you choose to share your result with us, we can quickly access it and get on with your service with greater ease and fewer barriers, as the need to retest you each time, or before any changes to your treatment, is removed unless anything changes in your medication or lifestyle. For example, if you have your hair coloured you can easily continue to get your brows tinted on the same Colourstart Passport, whereas previously you would have needed a new AAT. If you are travelling and need to use a different salon, you can share your passport result with any salon. You can have your service done at short notice, without waiting 48 hours for a skin test as our previous method required.

Once I get my Colourstart Passport, is that the only time I need to test myself?

The results from your Colourstart test last for 120 days, so you will need to test far less often than with the traditional method, but it will not be a one-time test, as your body’s sensitivity may change over time.

My stylist said Colourstart is not suitable for me. Why is that?

If you are pregnant or have active dermatitis you cannot test with Colourstart. Speak to your stylist about an alternative testing method, such as an in-salon AAT (Allergy Alert Test). Whatever your result, we will be able to help you.

I don’t want a Colourstart Passport. How else can I get tested?

If you don’t want to register for a passport, you can come into the salon for an AAT patch test at least 48 hours before your appointment. This will need to be repeated before any new treatment, just as it has been in the past.

How long does an AAT take and how much does it cost?

You will need an AAT appointment at least 48 hours before your colour appointment. It only takes 10 minutes in the salon and is free. However, if you are a client who frequently changes or alters your colour treatment, a Colourstart Passport will be your best option.

Why do I need a skin test?

Reactions to hair colour can be serious and even life-threatening. There are strict guidelines from manufacturers, insurers, industry bodies and the MHRA around using hair colour. We endeavour to give you peace of mind so that you can safely enjoy your visits to the salon.

Why don’t you test me every time?

We use screening to monitor whether you need testing before your service. If nothing has changed since your last test and we have a valid record (typically within the last 6 months), it will be fine to proceed with your service.

I have been colouring my hair for years. Why do I need a test?

One of the triggers for sensitivity and reactions to hair colour is exposure over time, so it is important that we keep monitoring for your safety. Halo Westcliff is committed to your safety and uses only the best products and methods for hair colouring.

Contact

Questions? Send us a message.

An agent replies straight away, whether you message here, start a chat, email or call. For appointments, Book Consultation takes you straight to the diary.

Start a live chat →
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Halo Westcliff
112 Hamlet Court Road
Westcliff-on-Sea
SS0 7LP
Help
ContactLocation
Opening Hours
MonClosedTue9:00 – 17:00Wed – Thu8:00 – 20:00Fri – Sat8:00 – 17:00SunClosed
© 2026 Halo Hair and Beauty (UK) Limited
Halo Hair and Beauty (UK) Limited · Company No. 07904275 · Registered office: Cumberland House, 24-28 Baxter Avenue, Southend-on-Sea, Essex SS2 6HZ
Halo Westcliff
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Free consultation

Book a free consultation.

Leave your details and an agent will call or message you straight away to find a time that suits you. Fifteen minutes with a member of staff, no obligation.

Thanks, an agent has your message and will reply straight away.
Halo Westcliff
{{ openLine }}
112 Hamlet Court Road, Westcliff-on-Sea SS0 7LP
★4.8 on Google · 117 reviews
Skin testing

Our Colour Responsibility Policy

At Halo Westcliff, we take our responsibility for skin testing extremely seriously. Understanding our Colour Responsibility Policy shows how seriously we take it, while giving you, our clients, peace of mind in how we operate.

The Colourstart Passport

Whether you are a current client of Halo or a new customer, we always test your sensitivity to our hair and beauty products. We align with the MHRA-approved method and ask you to have a Colourstart Passport. This allows you to record your allergy tests, store the results on your profile and, if you wish, transfer the result to other salons, so you do not need to take a new test before each new treatment or visit to a new salon. If you are a client who frequently changes or alters your colour treatment, a Colourstart Passport will be your best option.

How to get your Colourstart Passport

1
Visit the Colourstart website before your salon visit.
2
Apply for your Colourstart Passport and answer the series of questions. If you get a green tick on the app, order your Colourstart test.
3
If you get an amber tick, please contact Halo to arrange an alternative test in the salon.
4
Once your test results have been added to your passport, share your result with Halo, ready for your treatment.

To get your Colourstart Passport, register for your Passport on the Colourstart website. Once you have answered the initial few questions, you will be prompted to buy and apply your Colourstart test patch, following the instructions in the video. Once you have received your results, upload them to your online passport and share them with Halo Westcliff. Once you have created your passport and completed your first test, subsequent colour treatments require you to answer the screening questions only, so testing may not be necessary unless something changes, such as pregnancy or a change in medication. Your Colourstart Passport will confidentially store your records.

FAQs

How much is Colourstart and where do I buy it?

Signing up and ongoing screening on the Colourstart Passport is free; however, you will need to buy a test priced at £15. You can buy it from Salon Love, the hair-product retailer that supplies all of Halo’s products, or directly from Colourstart as you register for your passport.

Why does Halo prefer this method for screening for colour allergies?

Using a Colourstart Passport allows your results to be stored in one place. If you choose to share your result with us, we can quickly access it and get on with your service with greater ease and fewer barriers, as the need to retest you each time, or before any changes to your treatment, is removed unless anything changes in your medication or lifestyle. For example, if you have your hair coloured you can easily continue to get your brows tinted on the same Colourstart Passport, whereas previously you would have needed a new AAT. If you are travelling and need to use a different salon, you can share your passport result with any salon. You can have your service done at short notice, without waiting 48 hours for a skin test as our previous method required.

Once I get my Colourstart Passport, is that the only time I need to test myself?

The results from your Colourstart test last for 120 days, so you will need to test far less often than with the traditional method, but it will not be a one-time test, as your body’s sensitivity may change over time.

My stylist said Colourstart is not suitable for me. Why is that?

If you are pregnant or have active dermatitis you cannot test with Colourstart. Speak to your stylist about an alternative testing method, such as an in-salon AAT (Allergy Alert Test). Whatever your result, we will be able to help you.

I don’t want a Colourstart Passport. How else can I get tested?

If you don’t want to register for a passport, you can come into the salon for an AAT patch test at least 48 hours before your appointment. This will need to be repeated before any new treatment, just as it has been in the past.

How long does an AAT take and how much does it cost?

You will need an AAT appointment at least 48 hours before your colour appointment. It only takes 10 minutes in the salon and is free. However, if you are a client who frequently changes or alters your colour treatment, a Colourstart Passport will be your best option.

Why do I need a skin test?

Reactions to hair colour can be serious and even life-threatening. There are strict guidelines from manufacturers, insurers, industry bodies and the MHRA around using hair colour. We endeavour to give you peace of mind so that you can safely enjoy your visits to the salon.

Why don’t you test me every time?

We use screening to monitor whether you need testing before your service. If nothing has changed since your last test and we have a valid record (typically within the last 6 months), it will be fine to proceed with your service.

I have been colouring my hair for years. Why do I need a test?

One of the triggers for sensitivity and reactions to hair colour is exposure over time, so it is important that we keep monitoring for your safety. Halo Westcliff is committed to your safety and uses only the best products and methods for hair colouring.

Contact

Questions? Send us a message.

An agent replies straight away, whether you message here, start a chat, email or call.

Thanks, an agent has your message and will reply straight away.
Or start a live chat →
Halo Westcliff
Help
ContactLocation
Opening Hours
MonClosedTue9:00 – 17:00Wed – Thu8:00 – 20:00Fri – Sat8:00 – 17:00SunClosed
01702 344 040salon@halowestcliff.com
112 Hamlet Court Road
Westcliff-on-Sea, SS0 7LP
© 2026 Halo Hair and Beauty (UK) Limited
Company No. 07904275 · Registered office: Cumberland House, 24-28 Baxter Avenue, Southend-on-Sea, Essex SS2 6HZ
Halo Westcliff
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Agent is typing…
This chat is answered by Halo’s reception team with the help of an automated agent. By sending a message you agree to our Privacy Policy, and that we may carry the conversation on by text or email if you give us a number or an address. Stop any time.
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